Portfolio & Success Stories
Real results from real businesses. ILoveChatBot reduces support load, improves CSAT, and boosts conversions across industries.
E‑commerce Store
Online Retail
Automated pre‑purchase Q&A and order tracking lowered ticket volume and increased conversion at checkout.
- Result: 60% fewer tickets
- Conversion: +25% checkout completion
- Time to first response: < 2s
Restaurant Chain
Food & Beverage
Handled reservations, menu questions, and hours across 40+ locations, freeing staff for in‑store service.
- Result: 24/7 coverage
- Response time: 40% faster
- CSAT: 4.7/5 average rating
SaaS Company
Software Services
Deflected repetitive support queries and surfaced relevant docs using retrieval‑augmented responses.
- Automation: 80% handled by bot
- Cost reduction: 50% L1 costs
- Docs engagement: +35%
Healthcare Clinic
Pre‑visit triage and appointment FAQs reduced phone wait times during peak hours.
Ed‑Tech Platform
Student onboarding and course discovery guidance improved activation metrics.
Travel Agency
Instant itinerary answers and policy guidance reduced refund disputes.
FinTech Startup
Account support and secure identity prompts decreased abandonment in KYC flows.
Real Estate
Property FAQs and lead capture after hours increased qualified inquiries.
Non‑Profit
Donor and volunteer Q&A reduced email backlog during campaigns.
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